Effective Date: April 5, 2025

James & James, LTD (“we,” “our,” or “us”) is committed to protecting your privacy and handling your information with the confidentiality you expect from a law firm. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with our firm online.

1. Information We Collect

We may collect personal information when you voluntarily submit it through our website’s forms, including:

  • Name
  • Email address
  • Phone number
  • City or location
  • General information about your legal issue

We do not require users to submit sensitive or confidential details through the website. If you choose to do so, you do so at your own discretion.

2. How We Use Your Information

The information you provide is used solely for purposes consistent with legal representation, including:

  • Responding to your inquiries
  • Evaluating whether your legal matter falls within our practice areas
  • Contacting you to schedule a consultation
  • Performing conflict checks
  • Improving the performance and usability of our website

We do not sell, rent, or share your personal information for marketing purposes.

3. Attorney-Client Relationship Disclaimer

Contacting James & James, LTD through this website does not automatically create an attorney-client relationship. That relationship is only formed after:

  • A conflict check is completed
  • The firm agrees to represent you
  • A formal agreement is signed

Information submitted through this site is treated with appropriate discretion, but should not be considered legally privileged unless and until you are formally a client.

4. Third-Party Sharing

We do not disclose your personal information to third parties except:

  • To comply with a valid legal request or court order
  • As required by law, regulation, or ethical obligation
  • To trusted service providers who assist in website operation or security (e.g., reCAPTCHA)

We use Google reCAPTCHA to protect form submissions from spam. Google may collect device and usage data in accordance with their Privacy Policy and Terms of Service.

5. Cookies & Tracking

Our website may use cookies or third-party analytics tools (such as Google Analytics) to monitor traffic patterns and site performance. These tools collect anonymous technical data, such as:

  • IP address
  • Browser type
  • Device type
  • Time spent on pages

You can control cookie settings through your browser.

6. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no system can guarantee complete security. You should avoid transmitting highly sensitive or confidential information through online forms.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Your Rights & Choices

You are not required to submit any information to use our site. If you contact us and later wish to have your information removed from our records, you may submit a request to do so. We will comply unless we are legally required to retain the information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this policy or how your information is handled, please contact:

James & James, LTD
Phone: (800) 426-0746
Office Address:

3400 West Stonegate Blvd.

Suite 101

Arlington Heights, IL 60005